Why do we collect data?
De Knovo Technology collects data to (1) enhance your learning experience and to (2) better understand how the Services are being used.
Activity responses provided to Termling by you are analyzed for correctness. The results of the activity are shown to you in detail, and you are able to use this information to have a deeper understanding of your academic weaknesses. Performance records are collected for future use.
By storing your performance data, Termling can adapt your Activities based on your current level of understanding as determined by Termling. Termling provides you with graphs to understand how you are performing with detailed information. You can use this information to adjust your studying strategies.
We can better understand how the data is used by analyzing aggregate or randomly sampled information gained from user's using the Services. We are able to see which activities are the most popular, and this information allows De Knovo Technology to know how to focus limited resources to optimally improve the user's experience.
Using anonymous data collected from third-parties provides insightful information on how the Services are being used. Usage trends gathered from analyzing visitor information can be used to better forecast resources requirements. For example, periods of popularity in a Service can be observed and acted on by increasing resource limits to serve the demand. Data on users geographical location can be used to understand potential needs of the users, like language barriers, and to find new business opportunities.
We use third-parties to display advertisements on some Services. Data collected by third-party advertisement programs is used to provide you with advertisement that the third-party believes would interest you.
Who and how is data collected?
We do not ask for any personally identifiable information. When you create an account, a unique id is assigned to your account. Any Content posted by you or Generated Data from your actions are associated to you by your unique id. Your data is stored in databases rented by De Knovo Technology. For Termling, Google App Engine is used to run the program, and Google provides a database service called Cloud SQL that we use to store your data.
We use third-parties to collect additional data about how the Services are being used. We use Google App Engine to host Termling, and Google collects resource usage and visitor information. The total resource usage data and other anonymous visitor information, like time of use, is available to De Knovo Technology.
We use Google Analytics to collect anonymous visitor data, and it provides a wide range of information.
To help combat potential cyber attacks on Termling, we use a third-party security company named CloudFlare. CloudFlare collects anonymous information about visitors of Termling. This information can be used to help protect Termling and other websites using CloudFlare.
Social media sites, like Facebook, Twitter, and others, that De Knovo Technology uses allows account holders to view statistical data on visitors.
We use Google Ads for Services that have advertisements.
What data is not collected?
When you create an account without the use of a third-party account authentication, we do not collect any personally identifiable information. Your IP is never associated to your account. If you use a third-party account authentication, read “What information is collected when using a third-party account authentication?” to learn more.
What data is collected?
When you create an account, basic information is collected like when when you created the account and when you last signed in. We collect any Content you post and Generated Data.
Many of the services we use are provided by Google. Google App Engine collects anonymous visitor information and the amount of resources used. Google Analytics collects anonymous visitor data, and some of the data collected include page view counts, geographic location, demographic information, frequency and duration of visits. Google Ads and Google Analytics collects information about your online behavior.
CloudFlare collects anonymous visitor information, like IP and time of visits.
Who has access to the data?
De Knovo Technology and authorized personnel have access to the data we collect and to those provided by the use of third-parties. Any Content you post on the Services might be viewed by others. In order to encourage collaboration and effective studying, Termling allows the public access to any Content you post. Generated Data from your activities is available to you, users you share the data with, De Knovo Technology, and those we share the data with.
Data gathered by the use of third-parties could be used by the third-party and their partners.
It might become necessary to share data we have to law enforcement.
How do we provide you control over your data?
We believe it is important that you have control over the data being collected.
Termling keeps track of your performance to enhance your learning experience. If you would like to remove all performance results that has been collected about you and to stop using your previous performance for adaptive activities, you can turn the adaptive feature off in the settings. You will not be able to restore any removed information, but you can always turn it on to track performance data again.
When you view your overall performance, you are able to see the data we have stored for you in a graphical interface. If you would like more detailed information, then you can click to view the raw performance log.
Most Content you post can be removed after you post it. Some of the Content you will not be able to remove after posting are Private Messages, and when reporting issues. When using Termling, some Content could temporarily exist if other users are using it to study, but the original copy would be removed.
It is possible to turn off Cookie use on your browser, but the Services will not work as intended.
How do we protect your data?
It is not possible to be 100% certain that all data will be safe. With this reality in mind, De Knovo Technology does not want you to provide us with any personally identifiable information or anything you would not want available to the public when creating an account or using a Service.
The most important way that we protect your data is that we do not connect it to any personally identifiable information. Any data collected by De Knovo Technology that is connected to your account is done by the use of a unique identification assigned to you at the time of creating an account. Data collected from third-parties is not connected to your account.
To create an account on Termling without a third-party account authentication, you need to provide a public avatar name, username, and password. The username and password are used to sign in and both the items have security measures applied to them to make the accounts more difficult to compromise. By separating the avatar name and username, people who know your avatar name still need to know your username and password to sign in.
Each third-party has their own security measures to protect the data they collect, but it is important to remember that the anonymous data they collect is separate from your account information on the Services.
What information is collected when using a third-party account authentication?
Some Services provide an additional way to sign in that is there for your convenience, and it is the use of a third-party account authentication. Some third-parties allow you to use the same sign in credentials you use on their platform to sign in to other websites. The benefit of this is that you will have less sign in credentials to remember.
After you successfully authenticate using the third-party, the Service will be notified if authentication was successful and provided information that can be used to identify that you are signed in. The identification provided to the Services by the third-party, if stored on your account, could theoretically be connected back to the third-party. In order to prevent this, the identification is never stored in the form provided by the third-party on your account and security measures are used on the identification to make it 100% unique and this new version is stored and used to identify you.